CAREERS

Job Descriptions

Room Attendant

• Restock/replace items in rooms and bathrooms for guest use that have run out of stock or need replacement

• Ensure service area is well stocked with necessary products and cleaned always

• Report issues such as equipment and light bulb damage promptly to supervisor or department manager for immediate action – ensure such reports are correctly logged

Essential

Duties

Housekeeping Supervisor

The housekeeping supervisor is the lead room attendant on a team; he or she will be required to oversee all housekeeping duties within a particular facility or on a particular team.

Requires 2+ Years Experience.

• Supervises the duties and tasks of laundry staff

• Stocks and maintains supply rooms; orders supplies according to a budget.

• Meets with company officials regularly in order to provide progress reports and address issues.

Essential

Duties

Maintenence

Requires 2+ Years Experience

• Restock/replace items in rooms and bathrooms for guest use that have run out of stock or need replacement

• Ensure service area is well stocked with necessary products and cleaned always

• Report issues such as equipment and light bulb damage promptly to supervisor or department manager for immediate action – ensure such reports are correctly logged

Essential

Duties

· Perform cleaning activities such as dusting, mopping etc.

· Perform minor fixes such as repairing broken locks, filling gaps on walls etc.

· Check control panels and electrical wiring to identify issues

· Install appliances and equipment

· Do garden/yard upkeep by mowing lawn, collecting trash etc.

· Conduct maintenance tasks such as replacing light bulbs

· Inspect and troubleshoot equipment and systems (e.g. ventilation)

· Check functionality of safety systems (e.g. fire alarm)

· Collaborate with workers and other professionals during renovations

· Report to a facilities or maintenance manager for issue

Front Desk Agent

Requires 2+ Years Experience

• Restock/replace items in rooms and bathrooms for guest use that have run out of stock or need replacement

• Ensure service area is well stocked with necessary products and cleaned always

• Report issues such as equipment and light bulb damage promptly to supervisor or department manager for immediate action – ensure such reports are correctly logged

Essential

Duties

· Perform all check-in and check-out tasks

· Manage online and phone reservations

· Inform customers about payment methods and verify their credit card data

· Register guests collecting necessary information (like contact details and exact dates of their stay)

· Welcome guests upon their arrival and assign rooms

· Provide information about our hotel, available rooms, rates and amenities

· Respond to clients’ complaints in a timely and professional manner

· Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests

· Upsell additional facilities and services, when appropriate

Line Cook

Requires 2+ Years Experience

• Restock/replace items in rooms and bathrooms for guest use that have run out of stock or need replacement

• Ensure service area is well stocked with necessary products and cleaned always

• Report issues such as equipment and light bulb damage promptly to supervisor or department manager for immediate action – ensure such reports are correctly logged

Essential

Duties

· Sets up and stocks food items and other necessary supplies.

· Prepares food items by cutting, chopping, mixing, and preparing sauces.

· Cooks food items by grilling, frying, sautéing, and other cooking methods to specified recipes and standards.

· Maintain cleanliness and complies with food sanitation requirements by properly handling food and ensuring correct storage.

· Cleans and sanitizes cooking surfaces at the end of the shift.

· Performs inventory checks and completes food storage logs.

Hotel Security

Requires 2+ Years Experience

• Restock/replace items in rooms and bathrooms for guest use that have run out of stock or need replacement

• Ensure service area is well stocked with necessary products and cleaned always

• Report issues such as equipment and light bulb damage promptly to supervisor or department manager for immediate action – ensure such reports are correctly logged

Essential

Duties

· Patrolling the hotel premises (both interior and exterior)

· Checking the parking area and ensuring there are no unauthorized vehicles

· Ensuring all hotel doors are locked and that all rooms are properly silent

· Monitoring who enters, and who leaves, the hotel

· Filling in the security log (this is a small report of what areas have been checked)

· Monitoring the security cameras

· Responding to calls when colleagues need assistance

· Escorting guests where necessary (e.g., if they are intoxicated and need to go to their room or if they are lost)

Banquet Server

Requires 2+ Years Experience

• Restock/replace items in rooms and bathrooms for guest use that have run out of stock or need replacement

• Ensure service area is well stocked with necessary products and cleaned always

• Report issues such as equipment and light bulb damage promptly to supervisor or department manager for immediate action – ensure such reports are correctly logged

Essential

Duties

Greeting guests as they enter a venue and helping them to find their seats.
Seeing to the comfort of guests through answering questions, taking orders, conveying special instructions to the kitchen and bar, and serving food and beverages.
Circulating the room with trays of appetizers and beverages.
Directing guests to necessary services and features, and leading guests on tours of the location.
Assisting with event preparation, set up, and closing, including setting up and packing away tables, table cloths and place settings, and buffets.
Supporting other staff to ensure guest satisfaction.
Adhering to safety and quality regulations.